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Viewing entries posted by'David Kennedy - Group Chief Information Officer Transaction Services Group'

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A constant in the evolving world of payments

Posted by David Kennedy - Group Chief Information Officer Transaction Services Group on 10 July 2016

The payments industry is constantly changing with technological, economic and demographic factors, as well as rapid growth in innovations, contributing to the evolution. 

One aspect that remains constant is the focus on making a transaction...

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The importance and impact of innovation

Posted by David Kennedy - Group Chief Information Officer Transaction Services Group on 20 May 2016

The word ‘innovation’ is increasingly bandied around by many businesses and industries.  What does it mean?  And why is it important?

Innovation involves linking the customer journey through many organisations.  Being...

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