Debitsuccess Blog

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10 direct debit tips for gyms

Posted by David Christiansen - National Sales Manager (Australia) on 25 September 2017

Cashflow is essential to any organisation’s success – including gyms.  At Debitsuccess, we’re the specialist at collecting recurring payments from customers through our full service billing solution so here are some things to consider when deciding...

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Key attributes of an effective payment solution provider

Posted by Mary Parray - Vice President Sales North America on 7 September 2017

Like walks on the beach? Good sense of humor? When looking for a partner, there are plenty of attributes to think about. The situation is the similar when considering a payment solutions provider.

Based on many years in the payments industry,...

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The full picture of full service

Posted by David Christiansen - National Sales Manager (Australia) on 21 August 2017

Looking for a membership approach that can help you help your customers?  A recurring payment solution means greater flexibility, consistent cashflow and a full credit control system, saving time and money so you can focus on what’s really important...

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When is full service truly full service?

Posted by Wayne Pointon - Chief Customer Officer AustralasiaTransaction Services Group on 30 May 2017

A number of organisations claim they offer a full service – so what does this look like in the world of payment solutions?

When it comes to collecting regular payments from customers, some businesses follow up outstanding payments with an...

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Making data security a priority

Posted by David Christiansen - National Sales Manager (Australia) on 10 April 2017

In today’s online world, payment card security is a growing concern. Its impact is being felt by organisations and individuals around the world. So, what does it mean? How does it affect us? And, most importantly, what can we do to ensure we’re...

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Top sales and marketing tips

Posted by Jesse Harris - National Sales Manager (New Zealand) on 23 January 2017

Looking for ways to kick-start your sales and marketing for the New Year?  Having a successful sales and marketing plan heading into 2017 will ensure your resources are allocated effectively, your business is promoted and grows, and you stand out...

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Retention – it’s a marathon, not a sprint

Posted by Wayne Pointon - Chief Operations Officer on 2 September 2016

As the saying goes – It takes months to find a customer and only seconds to lose them.  And, while this rings true, customer retention has a different approach – it’s a marathon, not a sprint.

We all know that customers are imperative...

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A constant in the evolving world of payments

Posted by David Kennedy - Group Chief Information Officer Transaction Services Group on 10 July 2016

The payments industry is constantly changing with technological, economic and demographic factors, as well as rapid growth in innovations, contributing to the evolution. 

One aspect that remains constant is the focus on making a transaction...

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Customer retention strategies that stand the test of time

Posted by Jesse Harris - National Sales Manager (New Zealand) on 21 June 2016

In today’s competitive economic environment, customer retention continues to stand the test of time as a cost-effective and profitable business strategy.

So, with plenty written on this subject, where do you start?  Here are some top line...

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The importance and impact of innovation

Posted by David Kennedy - Group Chief Information Officer Transaction Services Group on 20 May 2016

The word ‘innovation’ is increasingly bandied around by many businesses and industries.  What does it mean?  And why is it important?

Innovation involves linking the customer journey through many organisations.  Being...

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